Tellus hosted its first mHealth Summit at the Waterstone Resort in Boca Raton, FL, where we gathered some of the top professionals in health care to have an open dialogue and discuss the opportunities and challenges facing the future of Health Mobility. Those in the audience included colleagues and friends from Apple, Sprint, GE, Memorial Hospital, MDLive, cybersecurity firms, consultants, long-term care providers and economists.

Together, we discussed the vitally important and complex problems facing providers, payers and patients, as well as potential ways to solve them.  We also showcased some of the technology solutions we are building that will help bridge the gap of interoperability and aid with mHealth compliance, control and management.

The backdrop

The unprecedented spread of mobile technology and the rapid rise in applications that address health care priorities have evolved into a new field known as mHealth.

A few quick facts:

  • 91%+ of American adults own a mobile phone (60%+ of them use it to go online)
  • 165,000+ health-related apps exist, with more emerging every day
  • mHealth is a $19 Billion industry today… by 2020, it’s a $50 Billion one!

It’s a BIG business.

Networks have become more sophisticated and data transmission speeds are rising. This groundswell of activity is transforming the way health services and information are accessed, delivered and managed. Such vast and continued accessibility brings the possibility of even greater personalization and citizen-focused public health and medical care; but it also brings a significant amount of risk and liability for the health care industry.

The problem

Despite such accelerated innovation, the care and information supported by mobile, monitoring and other wireless devices is largely unregulated and unmanaged. Data security is a particularly critical issue. Nearly 1/3rd of Americans have been affected by a cell phone hack in the last two years. In 2015, a hacked database at Anthem led to the personal records of more than 78.8 Million members exposed. Breaches at Home Depot (through an air conditioner vendor’s cell phone), Target, Yahoo and hospitals including Advocate Health System (via a surgeon’s stolen laptop) and New York-Presbyterian Hospital have led to hundreds of millions of customers and patients compromised, large HIPAA fines, and exposed the significant vulnerabilities mobile devices and laptops hold.

The summit

First, we invited Economist David Lee of GE Healthcare to discuss his thoughts from a macroeconomic perspective and Jeff Strauss, a health care consultant, who tackles the ever-changing complexities in the health care industry from an operational perspective. Terms like “paradigm shift” and “traffic cop” were used to describe the dire need for changes across the board.

We heard from numerous perspectives on critical topics including:

  • Risk mitigation and compliance
  • Operational inefficiencies
  • Increasing health care costs
  • App vetting and management
  • Device monitoring and safeguarding
  • Data routing, transformation and analysis

The overwhelming consensus was a growing need for processes to be implemented that will transform the business and allow the communication between providers and patients to be more transparent, hospitals to increase productivity, and for patient outcomes to improve. Equally important is the effective management of liability, access and accuracy issues as the mHealth field continues to mature and expand.

Institutions, developers, physicians and patients are all effected which is why our technology covers areas from legal (where liability and HIPAA compliance issues arise) to medical diagnostics (where data quality and sourcing are a concern) and information security (where encryption, viral intrusions and anti-malware efforts represent ongoing threats.)

Tellus provides comprehensive solutions to extend healthcare beyond the hospital walls. Our tools are SaaS-based applications designed to help our clients leverage the use of mobility allowing patients to interact with providers without taking a trip to the hospital. Our systems include comprehensive compliance, security and control platforms for apps & devices including: Long-Term Care Case Management, Pharmacy Compliance and Formulary, Electronic Visit Verification and EHR integration tools.

LEARN MORE about what we are working on at www.4tellus.com